Welcome to SHIVA Online RMA Application Service.
Our company warrants our products against defects in materials and workmanship for a period of one year from the date of our invoice date. During the warranty period, a product determined by us to be defective in form or function will be repaired or at our option, to be replaced at no charge. This warranty does not apply if the product has been damaged by accident, abuse, misuse, or as a result of service or modification other than by us. ( Physically damaged product is not covered )
- Fill out the form below .
- After checked, we will e-mail and inform you the RMA no.
- Please ship the product back to us with RMA No; Original Invoice No. Product Item No. on the shipping label, with shipment charges prepaid. (we will not accept any shipment without those 3 Numbers on the shipping label.)